Andrew Martin
- Total activity 20
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 6
Activity overview
Latest activity by Andrew Martin-
Andrew Martin created a post,
Zendesk and the future of AI
Check out how one of the world's leading tech companies is implementing AI into it's future outlook!Zendesk and the future of AI
-
Andrew Martin created an article,
Consideration of AI downsides
Tableau's take on the pros and cons
-
Andrew Martin created an article,
How will AI impact the future?
CMU study on the impact of AI
-
Andrew Martin created an article,
Intro to AI
Introducing AI from Zendesk
-
Andrew Martin created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
Andrew Martin created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
Andrew Martin created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Andrew Martin created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Andrew Martin created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Andrew Martin created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...